About Me
Staff Engineer with 10 years of engineering experience gained across both very large enterprises and high-growth SaaS startups, with 6 years focused on multi-cloud and DevOps initiatives, and 4 years dedicated to Site Reliability Engineering (SRE). Passionate about building cloud-native, scalable, highly reliable systems. Drives teams towards greater performance and resilience by advocating SRE/DevOps principles. Consistently leads technical initiatives while focusing on leveraging technology as a means to achieve quantifiable business outcomes.
Experience
- Establishing a clear technical vision for the Synthetics and Cloud Product SRE roadmap, driving scalable, maintainable, and observable environments for future growth
- Orchestrating dozens of globally distributed Kubernetes clusters across AWS, Azure, GCP, OCI, Lumen environments using Terraform modules, Helmfile, Helm charts, Kustomize templates
- Engineered a custom Helmfile management suite to orchestrate and deploy infrastructure services across multi-cloud/cluster Kubernetes environments, streamlining builds and accelerating deployments by leveraging dynamic, environment-specific variables
- Reduced annual cloud costs by over $220K through optimization techniques, including compute instance and Kubernetes cluster resizing, commitments/reservations, bucket lifecycle rules, bandwidth reduction, and resource elimination across multiple cloud platforms
- Built and documented the infrastructure and security for Kentik’s Cloud GTM co-sell product across AWS, Azure, GCP, achieving AWS Partner status and successful Azure MACC commercial marketplace onboarding
- Managing hundreds of dual-stack IPv4/IPv6 Linux systems across a global multi-cloud fleet using Terraform, Ansible, Kubernetes, Helm Charts, ELK, and Grafana for the Kentik Synthetics product
- Implemented IAM best practices across AWS, Azure, GCP, OCI (e.g., RBAC, lifecycle mgmt, access reviews, MFA, strong password policies), including an automated AWS Lambda IAM password expiry notifier
- Successfully led a Vanta SOC 2 audit, standardizing monitoring, alerting, tagging, versioning, security across AWS, Azure, GCP cloud infra
- Fostering a FinOps culture by facilitating collaborative solutions between engineering and finance for cloud cost monitoring and optimization
- Partnering with UI, solutions, backend engineers to deliver cloud infra automation & UI concept validation; Azure VNet Flow Logs TF Module
- Contributing to SRE team growth through job description refinement, candidate interviewing and code reviews
- Led cloud network engineering for a hybrid environment (AWS, Azure, GCP, OCI) supporting hundreds of enterprise accounts
- Facilitated daily stand-ups for a team of 5 engineers, focusing on cloud network and security incidents, requests, implementations
- Designed and implemented multi-cloud interconnects, including GCP Partner Interconnect, Oracle FastConnect, AWS Direct Connect (DX), Azure ExpressRoute (ER), and led migrations of 100+ public cloud accounts from legacy WAN services; AWS Case Study
- Spearheaded the design and implementation of automated Azure DevOps (ADO) CI/CD pipelines for a stateful NGFW solution
- Engineered and managed hybrid cloud infra, SD-WAN, LBs, firewalls, proxies, routers, switches across a global network of 1000s of devices
- Standardized and automated hybrid cloud network deployments and on-prem device management using cloud configuration management (ARM, CFT, DM) and scripting (Bash/Python/tmsh)
- Secured hybrid cloud connectivity through firewall rule/policy enforcement and log analysis, partnering with WAN, cloud, firewall vendors
- Implemented network monitoring and alerting using cloud-native tooling and Datadog, tracking bandwidth utilization, BGP, circuit health
- Served as an F5 BIG-IP subject matter expert, developing and implementing best practices and standards for the platform, mentoring colleagues, and leading incident response, project planning, capacity planning and implementations
- Designed and managed IP address allocation within Infoblox for hybrid cloud environments
- F5 BIG-IP Support Engineer for Fortune 100/500 enterprise customers (e.g. financial, healthcare, aerospace)
- Supported F5 Modules: LTM, GTM, APM, ASM, AFM, vCMP, BIG-IQ, EM
- Troubleshot and reproduced complex network/application issues utilizing lab resources
- Conducted deep packet inspection using Wireshark, Fiddler, tcpdump, ssldump
- Communicated root cause analyses and solutions for highly available production systems to technical and non-technical audiences
Education
Madison College
AAS: IT - Network Security Specialist
UW-Stevens Point
BSc: Communication & Media Studies
Certifications
Community Involvement & Open Source
- Entra ID / Azure AD Users Terraform Module Streamlining user provisioning and management
- kentik/config-snippets-cloud Maintained and enhanced Kentik for AWS and Azure Terraform modules, automating resource configuration and validation for customer onboarding
- kentik/customer-scripts Maintained and enhanced PowerShell script designed to streamline customer onboarding to Kentik for Azure
- Azure AD & RBAC with Terraform Demo YouTube recording covering Azure AD user and group management, including dynamic groups, role assignments (built-in and custom), and scoped RBAC
Active participant in the FinOps Foundation, staying current with best practices in cloud financial management and cost optimization strategies.
The AWS Community Builders program offers technical resources, education, and networking opportunities to AWS technical enthusiasts and emerging thought leaders who are passionate about sharing knowledge and connecting with the technical community. Focused on Security & Identity solutions; Authored AWS Lambda IAM password expiry notifier blog.
I started my blog, “Jenna’s Runbooks,” using GitHub Pages in June 2021 and migrated to Hashnode in February 2023. I enjoy writing posts about my technical journey, incorporating implementation guides, insights, tips, scripts, and graphics from what I’ve learned. Topics covered include: multi-cloud infrastructure, network, security, devops, and automation on AWS, Azure, GCP.
Interests
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Composting to generate soil for my GreenStalk:
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Growing basil from the compost in my GreenStalk:
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Processing the basil I grew into pesto:
